SharkSupply.com
The Big Shark Supplier with the Tiny Little Environmental Footprint
You have found the world's best shark supplier for display!

SHARK SHIPPING POLICIES

We maintain proper permits for all sharks.  We are not fly by night amateurs or poachers.
We are skilled pros with more than 15 years in shark collection for aquaria.

PUBLIC AQUARIA DOMESTIC USA:

We can truck ship, ground ship or allow you to arrange pick up of animals.  You can arrange transport of your whole order with your own designated or desired freight hauler.  Just send out the tractor and have the order delivered to your door.  Return our transport when complete.  IF you hold our transport on your site for additional acclimation, you will be assessed rental fees for the time the equipment is tied up.  On small or single animal shipments, you can, of course, opt for airline shipping.  It is often the most economical for single animal orders.  For airline shipping the live arrival guarantee terms are described below.

PUBLIC AQUARIA INTERNATIONAL:

Your orders must go by airline unless you have the ability and know how to arrange a shipment via ship.  Airfreight of sharks and other delicate animals can be protected or insured by paying more freight and using our larger shipping containers.  We will coordinate with you the safest and most economical options for having your order delivered to you even if it entails sending our shark wrangler with the order.  For airline shipping the live arrival guarantee terms are described below.

SMALL ORDERS TO PRIVATE & PUBLIC AQUARIA BY PLANE:

We ship most sharks from airport to airport (public aquarium shipments may be live transport to your door.  Contact us if you are a public aquarium).  We use direct flights as much as possible.  You will have to pick up your shark from the airport in your area.  We will email you detailed instructions for a shark pick up.  There are a few things you should know.  You will probably not need special equipment though some things might be good to have.  We will give you suggestions for protecting your sharks.

You should also NOT need any special transport tanks!  You simply transport the shipping container to your system as fast as you can.  We will also explain acclimation to you so that your animal is not unduly stressed.  YOU MUST follow our acclimation procedures in order for us to stand behind the shark and any special offer or warrantee that we provide.  Acclimation procedures are supplied after payment is received and prior to shipment.

We can ship by air anywhere in the world.  We DO stand behind our Hammerhead shipments as long as you take delivery during the season when replacements are available.  End of season replacements must be collected during the next available season.  Buy with confidence.  Our quality is a measure of our character!

CONDITIONS OF THIS GUARANTEE:
If the sharks are DOA, you must

1. Record the water temperature at the counter of the airport.  If the water temperature is 80 degrees F or higher, then, the death is due to mishandling and you must file a claim on the spot. 

2. If the bag is ruptured, the box is punctured, crushed or broken, then, you must assume the shipper is at fault and file the claim at the counter. 

3. Test the ammonia level of the water.

4. Preserve the fish in salt (one 33 cent container of salt should be enough) then freeze the fish and immediately ship it back to us.
   NO BODY, NO GUARANTEE!

In the case that the water temperature is over 80 degrees or the box is punctured, you must call us from the counter so that we can advise you on filing the claim.  We will advise of the claim amount as most shipments are only insured for $750 which must be returned to or indemnified to us for the loss.  If you do not file a claim, then, we do not replace your shipment.  If you do file the claim and provide proof that it is in process and will be paid, then, we can arrange a replacement.  You will be responsible for paying for the freight and box charge, but, you should recoup this from the claim filed.

PRIVATE AQUARISTS: You will be asked to provide a lot of information about your identity and your system.  You will also need to email us a photo of you and your system before we will discuss any price not already posted on this web site.  We will not sell you a shark that is too large for your system.  If you find this requirement a nuisance, you should try and buy elsewhere.  You cannot understand how many requests for sharks and prices we get from home aquarists who do not have a real shark tank set up.  Those inquiries waste our time and money.  That is why we require the photos.  No photos, no response.  You should also know that there are certain species that we cannot sell you because of laws or because they are simply too pricey for you.  For now, please, contact us by email.  Provide your phone number and we can call you back.  We will not be posting our phone number yet as we do not wish to be overwhelmed with calls.  If you have an adequate system and you really want a shark, you will comply with our requests and you will probably be able to own the shark of your dreams.