Calling on the phone

We only take calls from 9AM to 6PM EST, Monday through Friday ONLY!!!

We have to answer in case of emergencies, SO ABSOLUTELY DO NOT CALL US AT ANY OTHER TIME OF THE DAY OR ON SUNDAYS TRYING TO LEAVE A MESSAGE. 

Do not call us with superfluous questions, requests for information already on this site or prices that are already posted here.  If you have ordered from us, we will answer your questions and provide reasonable support according to your purchase.  However, if you have not bought anything from us, we do not have the time to talk to you about sharks and fishing and your tanks.  Please, do not use up our time.

If you want consultant help on tank construction or time, you should hire someone for the process or find someone locally to help you build your system.  We do not have free time to consult without payment.  If you are a customer and have a problem, we will try and help you if possible.  If you have not purchased anything from us, we cannot afford to be your free tech support service.

Do not request illegal species or species that are listed as not available to private collectors.  We adhere to the laws of the states in which we fish and the federal law code for interstate transactions.

You can reach us by phone at 843-545-6577 from 9AM to 6PM EST, Monday through Friday ONLY.

Our collector maintains proper federal and state permits for all sharks!  We are professionals.
You should never buy sharks from anyone selling or collecting them illegally.  If you know that you are buying an illegal animal, you may face federal as well as state charges if prosecuted.  Fish and game laws protecting these animals are being enforced.
Federal and state sentences have been handed out to violators in the past.

We are a division of Sharks Unlimited, Inc.